Support Notice:

MTC products are designed to perform to a high standard and offer years of trouble free use.


Below are resources to help get the most from your MTC product.

If you should have any issue using our products that cannot be resolved using the support information below then MTC offer world class support to our customers.


We offer 12 hour support 7 days per week, EVERY DAY

You can contact us in 3 ways:

Email: Always the best, so that we know the story. You can always email and leave your number, we will call you back

SMS. You can send us an sms with your name and phone nr, and the words CALL BACK in the text. We will endeavour to get back to you within 2 hours

Telephone. You can call is 9am to 9pm. We will be working. If the lines are busy, leave a message. We will try to answer all calls immediately but the reality is that when there are no calls our experts will be doing other shooting related work and will call you back as soon as they are finished.

If you cannot get hold of us immediately by phone, our target response to email, voice mail, or sms is 2 hours.

Contact details:

Email : support@mtcoptics.com
Phone : +44 1785857138 *UK only
SMS call back : +44 7768 712524 *UK only
Whatsap +44 7768 712524 worldwide

please email us at support @ mtcoptics.com with your;
Name:
Telephone number:
Optic type and serial number:
Place and date of purchase:
Details of problem:

Thank you for using MTC products.

Frequently Asked Questions

Our riflescopes are guaranteed against recoil, and will work on all live fire rifles (except the Viper Connect, due to its short eye relief).

10 yards

Its quite normal on a quality telescopic sight for the designer to limit turret adjustment to 5 revolutions as he wishes to use the best part of the lenses – which is the centre or as close to centre as possible, this is especially necessary on higher magnification scopes. Consequently, its possible for some guns, especially airguns that have parallel scope mounts for the scope to run out of adjustment.

The answer is to use a shim to ‘tilt’ the scope forward. The shim goes between the scope and the underside of the rear mount. The shim is ideally fabricated from soft metal such as a lead tape used in golf club weights, or even folded tinfoil to a thickness of approximately .25mm. Another option is to use adjustable mounts.  For example Sportsmatch offer one piece mounts that adjust up to .75 mm of tilt and two piece mounts that allow .4mm of tilt, though it is also important to have the two mounts the correct distance apart to avoid a misalignment.

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