The MTC extended warranty is designed to cover any manufacturing or subsequent defects. This warranty is granted for 5 years to the initial purchaser conditional on registration via the website or other written communication within 30 days of purchase. The warranty does not include components that are either perishable or subject to wear and tear. Example of wear and tear are seals (lifespan will depend on storage conditions) and sidewheel bearings (backlash caused by excessive use); this is not an exclusive list.
In cases where MTC performs a replacement under the extended warranty, in cases where the original scope is discontinued MTC reserve the right to replace with the nearest currently available functional equivalent
If any MTC Optics product is found to have defects in materials or workmanship, we will repair or replace the product with an equivalent.
A warranty will be void if any of the following has occurred:
Damage to components that are either perishable or subject to wear and tear
Unauthorised attachments to a side focus wheel
Accidental damage by user
Usage for which the item is not designed
Immersion in liquid
2nd or subsequent user
MTC will honour all international customer warranties on the same terms as UK (please see website for T&C).
However due to ITAR regulations we cannot ship internationally to an individual, fulfilment must be via the customer’s national distributor or retailer. Given that a vendor has only an obligation to support their own customers we do not recommend customers buy grey imports as they will need to be returned to the country of purchase which could be a problem under the aforementioned ITAR regulations.