We have listened to our customers comments on what you want from tech support. You want a phone number where you can talk to an expert for technical advice. You want that number available when YOU need it, not office hours when you are at work!. In response to this we offer 12 hour support, 7 days per week, EVERY day.
You can contact us in 3 ways:
Email: Always the best, so that we know the story. You can always email and leave your number, we will call you back
SMS. You can send us an sms with your name and phone nr, and the words CALL BACK in the text. We will endeavour to get back to you within 2 hours
Telephone. You can call is 9am to 9pm. We will be working. If the lines are busy, leave a message. We will try to answer all calls immediately but the reality is that when there are no calls our experts will be doing other shooting related work and will call you back as soon as they are finished.
If you cannot get hold of us immediately by phone, our target response to email, voice mail, or sms is 2 hours.
Email : firstname.lastname@example.org
Phone : +44 1785857138 *UK only
SMS call back : +44 7483041260 *UK only
Whatsap +44 7483041260 worldwide